Privacy Policy

Organization: Kemin District State Administration Last updated: 03.03.2026
This page explains what personal data may be collected from website users, how it is used, and how it is protected. By using the Website, you agree to the terms of this Policy.

1) General provisions

This Privacy Policy explains the procedure for processing information about users through the official website of the Kemin District State Administration (hereinafter referred to as the “Website”). The Website is used to provide information on public services, publish news, provide access to documents, and accept citizens’ inquiries.

If you submit information via any form on the Website, you consent to the processing of the data you provide.

2) Data we collect

The Website may collect the following types of data:

2.1. Data provided by the user

  • Full name (if indicated in the form)
  • Contact details: phone number, email address
  • Content of the inquiry and attachments (files)
  • Selections in forms (topic, category, service/department)

2.2. Automatically collected technical data

  • IP address, browser type, device information
  • Website usage data: pages viewed, time spent (via analytics)
  • Cookies (see details below)
Important: We recommend that you do not submit highly sensitive information via website forms, such as bank card details, passwords, or PIN codes.

3) Purpose of using data

Collected data may be used for the following purposes:

  • Receiving and responding to citizens’ inquiries
  • Improving the quality of services and providing feedback
  • Ensuring secure and stable operation of the Website (technical monitoring)
  • Statistical analysis and Website optimization
  • Reporting and archiving where required by law

4) Cookies and analytics

A cookie is a small file stored in your browser. It helps ensure stable Website operation and improves convenience (for example: language selection, session data, security settings).

Cookies may be used in the following ways:

  • Essential cookies — required for Website operation
  • Functional cookies — remember user preferences
  • Analytics cookies — for statistics and improvements

You can disable cookies in your browser settings, but some functions of the Website may not work properly.

5) Disclosure to third parties

Personal data may be shared with third parties only in the following cases:

  • With the user’s consent
  • When required by law (upon lawful request of authorized bodies)
  • With technical support/service providers — to the minimum necessary extent

Data protection and confidentiality requirements are observed when working with technical service providers.

6) Security measures

The Website applies the following measures to protect data (to the extent possible):

  • Use of HTTPS (encrypted connection)
  • Timely updates of the system and plugins
  • Protection mechanisms against spam and automated attacks
  • Access control and backups
Notice: It is not possible to guarantee absolute security of data transmitted over the Internet, but we take maximum measures to reduce risks.

7) Your rights

As a user, you have the right to:

  • Know what data is being processed about you
  • Request correction/clarification of data
  • Request deletion or restriction of processing within the limits of the law
  • Receive a response to your inquiry

8) Children’s privacy

The Website is primarily an informational resource for the general public. If we identify that personal data of a child under the age of 16 has been submitted without the consent of a parent/legal guardian, we will take steps to delete or restrict such data where possible.

9) Changes to this Policy

This Privacy Policy may be updated when necessary. The updated version will be published on this page, and the “Last updated” date will be changed accordingly.

10) Contact information

For questions, clarifications, or requests regarding this Privacy Policy, you may contact us using the following channels:

Address
Kyrgyz Republic, Chui Region, Kemin City, Lenin Street, No. 86
Working hours
Monday–Friday: 08:30–17:30 (Lunch: 12:30–13:30)
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If an “Electronic Reception” section is available on the Website, you may also submit your inquiry there.