Dear citizens,

Through this section you can submit an electronic appeal to the local government administration, its management, or relevant staff members. Citizens’ appeals are reviewed in accordance with the legislation of the Kyrgyz Republic and responses are provided within the established procedures.

When submitting an electronic appeal, please follow the requirements below:

1. Provide accurate personal information
When submitting an appeal, please correctly indicate your full name, contact phone number, and email address. This information is necessary for processing your request and sending a response.

2. Clearly describe the issue
Please describe the subject of your appeal clearly and concisely. It is recommended to include the details of the issue, date of the event, location, and other relevant information.

3. Follow ethical standards
Appeals must not contain offensive language, threats, or any statements that violate the law. Such submissions may be left without consideration.

4. Provide reliable information
The information provided in the appeal must be accurate. Providing false or misleading information may result in liability under applicable legislation.

5. Repeated appeals
It is not recommended to send multiple appeals regarding the same issue. Once registered, your appeal will be reviewed within the established timeframe.

6. Processing time
Citizens’ appeals are reviewed within the timeframe established by the legislation of the Kyrgyz Republic. If necessary, additional verification may be carried out.

7. Confidentiality
Personal data provided in the appeal form is protected in accordance with the law and will not be disclosed to third parties.

If you have documents or additional materials related to your appeal, you may attach them to the form. This will help ensure faster and more effective consideration of your request.

Your appeals, suggestions, and feedback contribute to improving the work of local self-government bodies. Every appeal will be carefully reviewed.